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Service

Everything we do, create value for our customers!

we hope sincerely to become your Chinese supplier and partner in the mechanical project

Support Network

A dedicated highly qualified team understands the issues in the industry, the current economics guiding the changing trends. You can connect with local experienced service professionals easily for personalized service and consultation.We respond to all customers’ inquiries, questions and requirements promptly.

Focused on Projects

We offer our clients with customized turnkey solutions from evaluation, design, project management, process engineering to procurement local manufacturing, installation, and commissioning, after sales service, financing. By studying every details and selecting ideal plan of the projects, we ensure you get the best equipment and service.

Quality Guarantee

Our products feature high quality, excellent performance and sophisticated technical design.QIE’s overall quality assurance system including design, materials selection and procurement, manufacture, testing has been certified.We are committed to providing cost effective and energy efficient plants and machinery which conform to the international quality standards.

A highly qualified team

Best candidate match is achieved quickly due to the vast business experience and technical expertise of our consultant team. We also have periodic training to re- skill our team. our employees have wide experience in this business and therefore understand our clients’ real needs, being able to generate solutions to fully satisfy them.

Routine Maintenance

Maintenance is essential to product efficiency, economy and safety. QIE’s highly trained service professionals can investigate, diagnose and correct problems or provide regular check-ups based on the latest technical and safety standards. Customized service contract and planned maintenance packages from basic to all-inclusive can be provided to ensure optimal long term operation.

Spare Parts

QIE fully understands the importance of parts to our customers, especially their rapid supply when our customers need them most. We promise our customer lifetime’s spare parts supply for all our products to maximize the security of your investment. Short delivery times are ensured due to abundant stocks of high-quality genuine parts and prompt logistic links.

Aftermarket:
(1)Free to assign a dedicated service personnel arrived at the scene to guide customer installation and commissioning
(2)Equipment installation
(3)On-site training of operators
(4)After the equipment is installed, leaving the 1-2 full-time technical staff to help customers free on-site production, up until the normal production
(5)In the course of any questions at any time to contact the manufacturer, if the phone can not be resolved, we will send a professional and technical personnel on-site service
(6)Accessories manufacturers for many years to provide services